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Connect-IT
Virus Protection

Connect-IT is Western’s preferred internet service provider:

  • Wireless service throughout residence
  • High speed wired service in each bedroom
  • No monthly bandwidth limits
  • Excellent student support team

Connect-IT is your secure internet connection in residence. Students in residence will receive a Connect-IT handbook on move-in day which will provide instructions on how to connect. Students can either use the wireless service or connect to Connect-IT with an internet cable.

For problems with Connect-IT:

  • Phone the Connect-IT Hotline 519-661-4225 or email connect-it@uwo.ca
  • For software problems, including e-mail and computer account information phone the WTS Help Desk: 519-661-3800
  • If the Connect-IT Hotline is unable to get you up and running over the phone, you can schedule a room visit.

Connect-IT is provided in association with Western University’s division of Housing and Food Services. For more information, visit their website at https://connect-it.uwo.ca

  • I am committed to exceeding expectations, delivering technology solutions for faculty, students and staff.
    Paul Malcomson, PMP
    Director, Information Technology
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